Frequently Asked Questions
The Light the World Giving Machine Initiative offers a simple, memorable way to help others. At a Giving Machine kiosk, you choose an item or service to donate to someone in your community or around the world.
Instead of buying something for yourself, you choose a gift for someone else. Participating charities use the donations to provide goods and services for people who need them.
Items vary by location and may include food, clean water, clothing, medical care, education support and other essential goods and services.
The machines accept credit card and mobile payments only (Apple Pay, Google Pay, etc.).
Participating organizations receive 100% of the collected funds and an itemized list of donor purchases. Over the next year, these organizations then acquire and deliver the goods and services to those in need. In some instances, substitutions for purchased items may be necessary to meet more significant demands; however, charities ensure substituted items remain within the same category as the original purchase.
Your donation helps participating charities provide goods and services to people who need them. The items available at each location reflect the needs identified by participating charities, so you can choose a cause that matters to you.
The organisations participating in the Giving Machine Initiative represent a variety of local causes, all with pressing needs. Choose an item or cause that resonates with you, knowing that your gift will help someone in need.
The Giving Machine Initiative is an in-person giving experience. Visit a Giving Machine kiosk to select a gift for someone in need. If you cannot visit, you can support the participating charities directly through our Charity Partners page.
The Giving Machine Initiative is a seasonal experience that runs during Christmastime. The kiosks will be open from the end of November through to the end of December at various locations around Australia and New Zealand.